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  • Writer's pictureMike Fagnan

What to look for in an HVAC contractor


Whether your HVAC system needs repairs or it's time for a replacement, choosing a trusted company is always the first step. You want to do your research to ensure that the contractor you're considering meets specific criteria. This way, you'll be confident of your choice and the services you will receive before you even book them.


Fagnan's Furnace Service brings over six decades of experience to the HVAC industry. We offer a wide variety of furnaces and other home products to our clients and are also a Carrier Factory Authorized Dealer.


In this blog, we provide a short checklist to help make sure your HVAC contractor meets the highest standards.


1. Necessary certifications and licensing


Before you get ready to call in an HVAC contractor to help with your system or discuss replacement options, it is of the utmost importance that your contractor can verify the necessary credentials. Ensure they employ journeyman-certified technicians and that their technicians are also NATE-Certified (North American Technician Excellence). On top of this, your contractor should have the proper business licensing, insurance, and WCB coverage.


We use journeyman-certified and NATE-Certified technicians at Fagnan's Furnace Service. We are also Qualified Trade Masters for the city of Calgary. We're licenced and bonded and have been a member of the Better Business Bureau for 40 years!


2. Experience and Knowledge


Hiring an HVAC company that has been in the industry for a long time is crucial. This way, you know that in their many years of experience, they will have dealt with a variety of issues and bring a wealth of knowledge and skills to every job. In addition, an HVAC company that has been in business for a long time is also a testament to their work and customer service.


Fagnan's Furnace Service has been in operation since 1971! We are a family owned and operated HVAC contractor in Calgary that values outstanding customer service and professional, quality repairs and installations.


3. Excellent Reputation


A great HVAC company will also come with an excellent reputation. Not sure how to gauge a company's reputation? There are a few ways. Online reviews can help determine how other customers have found their services. You can take it a step further by calling the contractor you are considering and asking for references you can call yourself. Also, you can check their Better Business Bureau rating and find out how long the company has been in business. These are all ways to help know if the company has a solid and positive reputation to back them up.


Reach out to Fagnan's Furnace Service today to ask for your references and learn more about how we have been doing business in Calgary for decades.


4. Emergency Services


No one wants to experience a furnace breakdown, especially in the coldest winter months. However, you can help protect your home and family by partnering with an HVAC company that offers 24/7 emergency services.


Fagnan's Furnace Service is here for you any time of day or night, seven days a week, to help in case of an HVAC emergency! On top of this, we strive always to offer fair pricing and carry a range of HVAC products for your specific needs. We're also a Carrier Factory Authorized Dealer!




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